Posts Tagged ‘technological changes’

Triple Bottom line

Tuesday, November 10th, 2009

By Carl Da-Costa-Greaves

Now that our economy’s been stripped back to basics and we’re starting to move out of recession, I’ve been wondering, what will be left in its place and also, what will move to top of agenda for the future?

Triple Bottom Line is something that I feel is worth mentioning here. There was a shift towards sustainable practices prior to the recession, this has sort of taken a back seat whilst everyone’s priority jumped to survival; but we’re moving out of that period and there’s certainly evidence of an increase in awareness for sustainability. That said, few companies’ have a strategy for sustainability, or even a stance on how they think about sustainable practices.

The Good Life

Image courtesy of Poppy Dots Crafts

The triple bottom line – economic, social and environment – is a very practical method that’s gaining momentum for companies who want to become more actively involved with sustainability; more so to SME organisations. Rather than just focus on environmental issues, triple bottom line (TBL) understands that businesses have a responsibility to be financially viable and to turn a profit. Therefore, TBL considers the financial bottom line which is vital to the long term growth and economic success, along with social and environment responsibilities.

I see this change (2nd order) coming as a result of the recessions and it will be driven by consumers and stakeholders. Similar to what happened in the consumer markets with Organic and Fair-trade; food producers have adjusted their sustainability policies as result of consumer pressure. My prediction is that sustainability will begin to move up the value chain into the business markets.

So, what do we need to do about this? Well, the extent of this will be first seen by your field representatives such as; marketers and sales people in customer facing roles. It’s these people who’ll be able to gauge the response of your customers, see how they’re planning their sustainable practices and then use that knowledge to inform and influence the future decision of your company.

Some business owners would argue that business is business and not their place to consider sustainability issues. However, this view will simply not stack up any longer. If steps are not taken to make all businesses more sustainable, then there won’t be a business future at all.

This week sees ASDA criticised for sustainability performance and ranked the least green of the 5 big supermarkets. It will be interesting to see how consumers react to this news.

Reference;
CIM, (2007) Shaping the Agenda. Triple Bottom Line.

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Black sheep of e-marketing

Thursday, October 29th, 2009

By Carl Da-Costa-Greaves

Social media is the black sheep of the e-marketing family, falling behind pay-per-click and email marketing in the minds of most marketers, but we predict that this is all set to change.

black-sheep

Generally, businesses are just wakening up to what social media can do and how it should be treated. Currently used as a fun way to immerse users in brands, rather than as a tool for direct selling. Innocent drinks and Compare the Market are two companies that have got it right. Both have used Twitter to great effect, with funny and engaging feeds that are ‘on brand’ and don’t do the hard sell.

With the onset of more open source programs and widgets that do almost everything imaginable through the interface of a browser, social media is no longer the finger-in-the-air medium it used to be.

We’ve started using blogs at Studiowide (you’re reading one right now!) and our target is to raise our profile as a leading marketing company in Liverpool. The posts that we make are replicated over the web through news feeds and also on twitter. This gives our followers and customers the opportunity to publically engage with us on their terms with comments and feedback. Ultimately, this level of activity is rewarded by Google who like content publishers.

Social media is moving at speed so it’s vital that you get to grips with new developments; a word of caution though; try first before you jump, see which one’s works for you and which ones don’t.

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Rise of online marketing

Thursday, October 8th, 2009

By Carl Da-Costa-Greaves

I read this week that online advertising now has a larger market share of advertising spend than TV advertising. What does that say for ‘traditional’ mass-market advertising? What are the implications for the traditional brand-building approaches?

online advertising

I think the increase has been seen because online marketing can be measured and changes can be made so quickly, particularly as everyone is (rightly) hammered to evaluate/justify all promotional spend. I think the way that marketers can use online advertising – with much better targeting than traditional mass TV ads – is already starting to happen on TV and will continue to grow in importance.

As with all integrated marketing communications, it’s going to be more about getting the balance right across all possible tools, and this will change according to sector/brand/etc but it’s proof that that traditional mass-market advertising is going through some real changes.

These were changes that were going to happen eventually, driven by technological and societal changes but have been accelerated by the current economic situation.

I do think that traditional advertising will recover but it won’t exist in the same form as we’ve known in the past. There will be more of a focus on group communications rather than mass communications and all online and offline promotional activity will be tightly integrated with the same cohesive messages to support one another.

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