Finding your company culture with the Cultural Web Model
The Cultural Web Model is made up of 5 categories:
- Stories – What stories are related to your business? Consider how/why you were founded, or something especially good your company has done that you are proud of. This identifies the values and qualities your company cares about. For example, if your story is about your company’s founder facing adversity and building a company from nothing, your company might value determination and aspiration.
- Symbols – This includes things like office layout. For example, an open-plan office where managers sit amongst their teams may imply less of a strict hierarchy and a more open attitude.
- Organisational Structures – Who reports to who within the company? Who do you need approval from before you can do something? This gives an idea of how the company wants power to flow.
- Power Structures – Who do you actually go to to get something done? For example, if your finance department are making all the decisions, your company might be more focussed on accountability and on costs and finances, and won’t be a big risk-taker, whereas a company where the marketing department get the final say in decisions will be more open to risks.
- Control Systems – What procedures are in place and how closely do employees adhere to them?