Background

Airbus Mobile is an assembly site for Airbus’s Commercial Airplanes division, located in Mobile, Alabama, United States. The site is the major assembly and delivery site for Airbus commercial aircraft in the United States.

In partnership with the Alabama Aviation Training Centre (AATC), the programme serves as the Airbus training facility as well as other aviation-specific training needs. Studiowide was selected based on similar work that we have completed for Lufthansa Technik.

Challenges

The Airbus Training Facility was undergoing a specific programme of activity which involved the learning and development of its employees, centred around new processes and techniques. The coaching that was being delivered was instructor-led and was to take place during a given period.

The senior management teams wanted to investigate ways in which these techniques could be captured, digitised and made available, not only to the personnel involved in the initial implementation stages but to everyone at the Airbus Final Assembly Line site.

Further to this, any supplier who provided services into the Airbus Training Facility had an obligation to meet set criteria for localised suppliers. This meant at the very least, for all providers to have U.S representation and to produce content that met the needs of their workforce.

We worked closely with the delivery team to design the materials, create presenter style videos and to deliver this overall content as microlearning topics.

Solution

Our training partner Project7 Consultancy was engaged to lead the programme in Alabama, USA. We worked closely with the delivery team to design the training materials, create presenter style videos and to deliver this overall content as microlearning topics, wrapped up in our Integrated Agile Learning Platform.

Once the content had been decided on, we set to work to upscale the format, making the style consistent with the use of infographics and icons.

The bulk of the information was delivered through 10 videos. These were presenter style videos that had motion graphics overlays to reinforce the key points. As it was a requirement for all materials to meet the exact needs of the workforce, we cast a North American presenter whom we used to present the information. This was recorded in the U.S behind green screens and then edited in our Liverpool Studios.

All of the content was then sectioned into modular format, based on the learning pathways of the users. The topics covered everyone from new starters to the senior management team. We then added this content to our cloud-based Integrated Agile Learning Platform, to allow any number of delegates to enrol and undertake this new training.

Results

The Airbus Training Facility now has a digital microlearning platform which is relevant to the Final Assembly Line team and 100% dedicated to the programme.  This agility means that anyone can be “walked through” the exact processes that were undertaking during the initiative and can be upskilled in any number of operating systems and tools related to their work.

Airbus and its partners are very happy with the end product and are now looking to extend the use to cover additional areas which have yet to be digitised and made available in this way.